Key Account Manager – North London & East Anglia

Overview

In this field-based role, you will partner with NHS stakeholders to optimise patient pathways and access to treatment for rare liver diseases. You will shape strategic account plans, collaborate across medical, market access, marketing and sales teams, and deliver value-driven engagement with healthcare professionals and hospitals. The role balances strategic thinking with hands-on relationship building to improve patient outcomes. You will work within Ipsen’s mission to transform care and support sustainable patient care in a cross-functional, multi-stakeholder environment.

Responsibilities

• Develop and execute strategic account plans aligned with local NHS priorities and Ipsen’s vision
• Build strong partnerships with healthcare professionals, hospitals, Integrated Care Systems, and key stakeholders
• Identify opportunities to improve patient pathways and facilitate access to care
• Deliver value-based solutions through effective cross-functional collaboration
• Create impactful customer engagement through a tailored omnichannel approach
• Collaborate with Medical, Market Access, Marketing, and Sales teams to achieve shared goals

Key requirements

• Demonstrated success in pharmaceutical sales, key account management, healthcare partnerships, or related commercial role
• Strong understanding of the NHS landscape and ability to navigate complex healthcare systems
• Experience building trusted relationships with a broad range of stakeholders and influencing positive change within healthcare organisations
• Ability to develop and execute strategic account plans that deliver value for customers, patients, and healthcare systems
• Strong communication, collaboration, and stakeholder engagement skills
• Customer and patient-focused mindset with a commitment to improving patient outcomes
• Ability to work effectively in a cross-functional environment and contribute to shared goals
• Strong analytical and planning skills, with the ability to identify opportunities and translate insights into action
• Degree in Life Sciences or equivalent scientific background
• ABPI qualification, or willingness to achieve this within the required timeframe

• Strong communication
• Collaboration
• Stakeholder engagement
• Strategic account planning
• Omnichannel engagement
• Cross-functional collaboration

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