Account Manager

Overview

In this role you partner with a portfolio of HighRadius clients to maximize satisfaction and drive revenue growth. You build executive relationships, develop transformation roadmaps, and ensure product adoption while meeting quotas. You work cross-functionally and represent the client at sites and industry events to foster loyalty and long-term expansion. You are based in London and spend time on client sites and events, shaping finance transformation outcomes.

Responsibilities

• Serve as a consultative advisor to existing HighRadius customers and close new business opportunities
• Build executive relationships to drive satisfaction and product adoption
• Assess customer pain points and create business cases and roadmaps for finance transformation using HighRadius solutions
• Achieve monthly sales targets and recurring revenue quotas
• Forecast and manage sales activity following HighRadius processes and playbooks
• Coordinate with internal teams to drive customer outcomes
• Proactively manage client issues and escalations
• Attend client sites and industry events to build and manage relationships

Key requirements

• Bachelor’s degree in Accounting, Finance, Computer Science or adjacent field is preferred
• 5+ years of SaaS Account Management experience with knowledge of R2R or O2C finance workflows highly preferred
• Track record of managing complex accounts and sales cycles
• Ability to communicate value to senior executives and build strategic relationships
• Strong written and verbal communication and presentation skills
• Experience with strategic, consultative selling techniques
• Ability to travel up to 40% to client sites and events

• excellent communication
• consultative selling
• relationship building
• SaaS sales and account management
• Record-to-Report (R2R) and Order-to-Cash (O2C) knowledge
• sales forecasting and pipeline management

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