Client Account Director – Grid Modernisation – Energy – Europe & India

Overview

In this role, you lead strategic client relationships in the Grid Modernisation space, shaping long-term partnerships and driving growth across regional, business line, and global levels. You’ll orchestrate cross-functional teams to deliver high-quality, innovative solutions while maintaining strong client satisfaction. The position combines leadership, business development, and executive engagement to expand AECOM’s footprint in the energy sector. This is a high-visibility role with a clear impact on revenue, strategy, and client experience.

Pay / Benefits

• hybrid work options
• competitive compensation and benefits
• focus on diversity and inclusion
• disability confident employer
• equal opportunity employer
• global opportunities and impact

Responsibilities

• Meet growth objectives for the client portfolio
• Support Capture Managers and Project Managers on large programs
• Raise AECOM’s profile in the energy sector through value delivery and innovation
• Drive sustainable, profitable growth
• Coordinate internal teams to align with the client vision
• Mentor team members in relationship-building across the organization
• Support attraction and retention of business development talent
• Oversee the client’s financial outcomes in collaboration with Project Leadership
• Establish effective delivery and client service processes
• Identify and mitigate high-risk areas to improve outcomes
• Maintain consistent client engagement and working approaches
• Spot long-term and disruptive trends in their domain
• Champion ethical and safe working practices
• Manage BD activities and lead major new business captures and renewals
• Grow the pipeline of opportunities and repeat work
• Monitor projects for quality delivery and service experience
• Forecast and address client resourcing needs in energy sector
• Ensure high client satisfaction through proactive solutioning
• Develop client contacts and networks regularly
• Collaborate with Strategy, Marketing and Communications for end-to-end client development
• Share best practices in client account management across AECOM
• Demonstrate leadership aligned with AECOM values

Key requirements

• Senior-level Grid Modernisation experience
• Strategic, customer-focused mindset with strong business acumen
• Proven ability to engage government and clients and speak at industry events
• Experience with sales targets, business development strategy, team leadership, client discovery, and value proposition development
• Ability to navigate a complex client ecosystem and drive revenue growth
• Strong stakeholder management and communication skills
• Preferred: Bachelor’s degree in Business, energy, or related field
• Experience with grid modernization clients (preferred)

• Strong leadership and motivational ability
• Excellent communication and relationship-building
• Networking with government and industry stakeholders
• Grid Modernisation domain knowledge
• Commercial acumen and deal-making
• Business development and client discovery

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