Senior Account Manager

Overview

In this Enterprise Account Manager role, you nurture and grow strategic client relationships to drive revenue and retain satisfaction. You will act as a consultative partner, translating client needs into value across Cint’s product suite. You’ll craft quarterly growth plans and collaborate with cross-functional teams to win new business and enhance the customer experience. This role sits at the intersection of sales, customer success, and product, enabling you to shape how customers leverage digital insights at scale.

Responsibilities

• Build and nurture relationships with customers and key stakeholders to grow revenue
• Act as a consultative partner, diagnosing client pain points and recommending Cint solutions
• Develop and implement quarterly account growth plans
• Communicate Cint value to align with customer goals
• Collaborate with Enterprise, Media Measurement and Connected Data teams to identify opportunities
• Serve as the main point of contact for account management
• Represent the voice of the customer to internal teams
• Coordinate with Customer Success, Customer Development and Project Management to improve the customer experience
• Achieve quarterly targets while keeping clients engaged with products and services
• Maintain diligent CRM usage and forecast key account metrics

Key requirements

• Previous experience in an Account Management/strategic client-facing role
• Experience in market research or media/advertising industry
• Demonstrated consultative approach to delivering solutions
• Proven ability to collaborate and build strong customer relationships
• Accountability and willingness to go the extra mile for clients
• Experience engaging across Sales, Marketing, Customer Support, Professional Services, and Product Management
• Ability to communicate, present and influence stakeholders at all levels including executives
• Passion for technology and ability to discuss new disruptive technologies with clients
• Excellent communication, negotiation and presentation skills in English

• collaboration
• communication
• negotiation
• CRM usage
• stakeholder communication
• solution selling

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