Technical Business Analyst

Overview

In this role you will drive IT change delivery for the Customer domain, translating business needs into actionable requirements and supporting testing and implementation. You’ll work closely with cross-functional teams and suppliers to ensure solutions align with Iberdrola’s blueprint and deliver tangible benefits. You’ll manage end-to-end smaller projects, monitor processes, and optimise interfaces to keep business operations efficient. This is a chance to contribute to a large, sustainable energy organisation with a strong focus on transformation and stakeholder collaboration.

Pay / Benefits

• 36 days annual leave
• Pension scheme with company match up to 10%
• Share Incentive Plan and Sharesave
• Technology Vouchers
• Electric Vehicle Scheme
• Cycle to Work scheme

Responsibilities

• Capture, document and analyse new requirements
• Ensure solutions meet requirements and align with technology blueprint
• Identify issues via reporting and change controls
• Provide business and technical input to solution decisions
• End-to-end project management for smaller projects including governance
• Manage testing plans, scripts, results, and defect resolution with suppliers
• Liaise with operational teams to apply specialist knowledge for issue resolution
• Keep stakeholders informed throughout delivery
• Monitor and optimise business processes and interfaces

Key requirements

• Experience on systems/technical projects
• Good understanding of the project lifecycle
• Experience gathering, analysing and documenting business and technical requirements
• Excellent communication skills to explain complex problems
• Eagerness to learn and share knowledge across diverse teams
• Strong analytical skills and SQL usage for data interrogation
• Ability to engage with sponsors and users to define requirements
• Experience working with suppliers to design and deliver solutions
• Knowledge of SAP Utility Modules (CRM, ISU, IDEX) is advantageous
• Knowledge of Agile methodologies
• Experience supporting project estimates and budgets

• good influencing and negotiating skills
• excellent communication
• analytical mindset
• SQL
• SAP Utility Modules (CRM, ISU, IDEX)
• Agile methodologies

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