Account Executive – General Aviation

Overview

In this role you will manage a diverse international General Aviation portfolio and support senior brokers on complex programmes. You will serve as a primary client contact, gather underwriting information, and drive renewals and quotations within a regulatory framework. Working with cross-functional stakeholders, you’ll improve processes, mentor junior staff, and help grow the aviation book in a specialist insurance environment. This is a client‑facing, deadline-driven position that blends relationship management with technical insurance know‑how.

Responsibilities

• Manage a portfolio of General Aviation clients from enquiry to renewal
• Support senior brokers on complex fleet and aviation programmes
• Act as key client contact, handling queries and delivering high service
• Gather underwriting information from aircraft owners and operators
• Liaise with producing brokers and stakeholders
• Prepare and issue quotations, policy documents and correspondence
• Maintain an effective monthly renewal pipeline
• Attend client meetings, industry events and exhibitions when required
• Ensure activity complies with internal procedures and regulatory requirements
• Identify opportunities to improve processes and contribute to the team
• Support and mentor junior members of the team

Key requirements

• Experience in aviation insurance, general insurance, or account management
• Strong communication and relationship-management skills
• Excellent organisation and attention to detail
• Proactive and commercially focused approach
• Ability to manage multiple priorities in a fast-paced environment
• Good knowledge of Microsoft Office
• Understanding of general insurance products and processes
• Strong client and stakeholder management skills
• A-levels or equivalent education

• strong communication
• relationship-management
• proactive mindset
• attention to detail
• Microsoft Office
• knowledge of general insurance products and processes

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