Account Manager

Overview

In this Partnerships Associate role, you will grow and manage a network of referral partners to drive new business for a growing conveyancing-focused firm. You’ll work with estate agents and mortgage brokers to nurture long-term relationships and expand the referral pipeline. The role combines proactive outreach with relationship management to meet clear performance targets in a collaborative, high-achievement environment. You’ll be integral to scaling partnerships across the UK while supporting client experience through streamlined processes.

Pay / Benefits

• Bonus/Commission
• Remote working (UK based)
• OTE 38,000 in first year
• Salary: 28,000 basic
• Commission growth as relationships mature

Responsibilities

• Build and manage relationships with referral partners (estate agents and mortgage brokers)
• Make outbound calls to warm contacts with prior engagement
• Gather feedback and introduce partners to the referral process
• Convert suitable contacts into active referrers and grow the referral pipeline
• Explain services offered, scope of work, and expectations to partners
• Assess prospective partners for long-term fit and alignment
• Serve as main relationship manager, handling inquiries and escalations
• Monitor referral performance, lead flow, and conversion rates
• Work toward weekly and monthly targets

Key requirements

• Experience working with estate agents, mortgage brokers or referral-led partnerships (essential)
• Strong communication and relationship-building skills
• Confident speaking with external partners
• Ability to manage multiple relationships and priorities
• Target-driven and results-oriented
• Organised, professional and responsive

• Relationship-building
• Strong communication
• Phone confidence
• Multitasking
• Professionalism

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