Quality Assurance Lead – Scientific Testing & Anti-Doping

Overview

In this on-site Quality Assurance Lead role, you will shape and strengthen quality across diverse scientific and operational teams within LGC ASSURE. You’ll maintain and improve the QMS and drive accreditation and compliance across ISO/IEC 17025 frameworks. You’ll influence decisions, resolve quality issues, and push for practical, digital improvements like eQMS and SharePoint-based solutions. Join a collaborative, impact-driven environment where quality enables safer science and trusted results.

Responsibilities

• Act as a trusted quality partner to scientific and operational teams on accreditation, compliance, risk and continuous improvement
• Maintain and develop the Quality Management System to stay effective and compliant
• Lead accreditation activities and deputise for ISO 17025 Quality Manager as needed
• Manage audits, root cause investigations, non-conformances, corrective actions, risk assessments and change control
• Collaborate with teams to resolve quality issues while balancing compliance and operational needs
• Drive system and process improvements including development of an electronic QMS (eQMS) and SharePoint-based solutions
• Coordinate accreditation activities with internal teams and external bodies
• Coach colleagues to embed a positive quality culture and build quality confidence across the organization

Key requirements

• Experience leading or managing a QMS within an ISO/IEC 17025-accredited laboratory environment
• Strong understanding of accreditation requirements and translating them into practical processes
• Experience leading audits, root cause analysis, CAPA, risk assessments and change control
• Ability to assess quality risks, prioritise improvements and deliver meaningful results
• Experience improving quality systems or processes, ideally with eQMS or SharePoint or digital quality tools
• Strong project management and organisational skills with cross-team coordination
• Excellent communication and influencing skills to challenge constructively and gain credibility

• Solution-focused mindset
• Relationship building and credibility
• Adaptability across diverse disciplines
• ISO/IEC 17025 knowledge
• Auditing and root cause analysis
• Risk assessment and change control

…