EMEA AI Platform Support Engineer

Company: LangChain, Inc.
Apply for the EMEA AI Platform Support Engineer
Location: London
Job Description:

LangChain, Inc. is hiring a Technical Support Engineer to lead our customer support experience for highly technical users, from AI engineers to infrastructure architects.

You’ll diagnose production LLM issues, improve observability and evaluations, and help define world-class support for modern AI platforms. You will collaborate with engineering, operations, and product teams to resolve bugs, refine runbooks, and drive continuous improvement, while mentoring other engineers and shaping

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Posted: November 1st, 2026