Quality Assurance Manager (Children’s Residential)
Quality Assurance Manager – Children’s Residential
Location: Head office, Cheadle with Regular travel to services across the North West and ShropshireSalary: From £55,000 to £65,000 per annumHours: Full-time, permanent
About Your Chapter:
At Your Chapter, we are a specialist provider of residential care and education, dedicated to supporting vulnerable children and young people who have experienced complex trauma and abuse. Guided by our core values, we aim to transform the lives of those in our care across England and Wales.
The quality assurance manager will lead the development, implementation and continuous improvement of Your Chapter’s Quality Assurance Framework across all Children’s Residential Homes and Education Services, ensuring that assurance activity remains focused on children’s safety, experiences, progress and outcomes.
The postholder is accountable for providing objective, evidence-based assurance to the Chief Executive Officer and Board. Operational leaders remain responsible for service delivery, regulatory compliance and completing agreed improvement actions
What You’ll Be Doing
- Lead the development, implementation and continual review of the Your Chapter Quality Assurance Framework.
- Deliver a comprehensive programme of quality assurance visits across all residential homes and education services.
- Produce timely, evidence-based audit reports that clearly distinguish strengths, areas for development, significant risks and required actions, with proportionate priorities, accountable leads and completion dates.
- Assess and report on each service’s inspection readiness through planned and responsive assurance activity, identifying gaps, agreeing proportionate actions and escalating significant or recurring non-compliance.
- Design and deliver quality assurance training for managers in response to identified learning needs, and evaluate whether it improves the quality of evidence, action planning and sustained practice.
Every day is unique, with opportunities to make a real difference in the lives of the children we care for.
What We’re Looking ForWe are seeking individuals who have:
- Significant experience within children’s residential care.
- Experience of auditing children’s services.
- Experience supporting services through Ofsted inspections.
- Extensive knowledge on The Children’s Homes (England) Regulations 2015, including the Quality Standards.
- Extensive knowledge on Ofsted’s Social Care Common Inspection Framework and inspection guidance for children’s homes.
- Demonstrable knowledge and practical experience of identifying, assessing, managing and reviewing operational, safeguarding and organisational risks within a regulated environment.
- The postholder must be able to travel regularly between services, work flexibly where operational or safeguarding concerns require it, and meet all safer-recruitment requirements applicable to the role, including an enhanced Disclosure and Barring Service check.
What We Offer
- Award-Winning Provider: Join an organisation that’s recognised for excellence in the sector (check out our social media for photos and updates!)
- Comprehensive Training: Access to continuous professional development and the opportunity to grow through our Leadership Development Programme
- Health and Wellbeing Support: Benefit from our Simply Health cashback scheme for dental, optical, and health services
- Employee Assistance Programme: Confidential support for personal and work-related issues
- Holidays: 33 days (inclusive of bank holidays)
- Length of Service Award: Celebrate your milestones with us
- Refer a Friend Scheme: Earn up to £1,000 for referring a colleague
If you’re passionate about making a difference and ready to take the next step in your career, We’d be happy to arrange a phone call to discuss the role in more detail.
We can’t wait to hear from you!
About Us
Check out our website to learn more about our amazing team:
Your Chapter – Changing childrens’ life stories
We are committed to promoting equal opportunities and fostering a diverse, inclusive work environment where all employees are valued and treated with dignity and respect.
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