Overview
In this role you will drive the front end of OakNorth’s lending pipeline, generating new opportunities and qualifying inbound leads to create qualified meetings with the right Originators. You will partner closely with Marketing to execute multi-channel outbound campaigns and turn campaign themes into outreach. You’ll own inbound enquiries end-to-end, researching and routing them within SLA. The position sits in the Commercial Strategy team and supports scaling lending across the UK and US by ensuring a steady, well-qualified flow of prospects and data-driven feedback to marketing and sales peers.
Responsibilities
- Run multichannel outbound campaigns using Marketing-provided segments and themes
- Research accounts and personalise outreach to earn first conversations
- Provide feedback to Marketing on what messages work and where segments drop off
- Qualify and route inbound leads within SLA with pre-research
- Maintain accurate CRM records and weekly pipeline reporting
- Collaborate with Originators to incorporate lead feedback and adjust processes
- Qualify leads against policies and credit appetite and determine fit
- Nurture relationships with prospects and referrers until they are ready
Key requirements
- 1–4 years in Sales/Business Development
- Exposure to banking/fintech or lending a plus
- Experience working to targets in outbound roles
- Ability to hold credible conversations about business loans
- Strong organizational discipline and accurate record-keeping
- Clear, concise written English
- resilience in outbound environments
- strong written communication
- stakeholder collaboration
- CRM proficiency
- lead qualification and routing
- data entry and reporting
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