Company: Lorien Resourcing
Location: Sheffield
Job Description:
Overview
In this role you will own the Salesforce roadmap and ensure it delivers real business value. You will work with cross-functional teams to map processes, identify automation and AI opportunities, and translate needs into clear requirements. You’ll manage the external delivery partner to ensure well-scoped, prioritized work and coach teams to adopt changes. Your focus is on reducing manual effort and embedding AI into everyday tools, building internal understanding to avoid external dependency. This is a chance to shape how Salesforce enables the business at scale.
Responsibilities
- Set prioritisation on the roadmap based on concrete business value
- Explain system goals to colleagues and translate needs into buildable requirements
- Write clear requirements and user stories grounded in process understanding
- Manage and refine the delivery partner’s workload before handover
- Follow through after changes to verify adoption and impact
- Maintain a running list of automation/AI opportunities ranked by value
- Present ideas to automation/engineering teams and remain involved during implementation
- Weave AI into existing tools so adoption feels native
- Study how work flows across teams and flag bottlenecks
- Document how things work to prevent knowledge silos
Key requirements
- Track record of managing a Salesforce roadmap or similar platform
- Ability to translate needs from non-technical colleagues into buildable outcomes
- Comfort holding a delivery partner to account and prioritizing work
- Strong prioritisation skills to push back on non-value work
- Curiosity about practical AI improvements and judgement to discern when not to apply them
- Knowledge of Salesforce configuration/administration or quick learnability
- Natural inclination to document and share knowledge
- strong communication
- stakeholder management
- prioritisation
- Salesforce configuration and administration
- process analysis and workflow mapping
- identifying automation/AI opportunities
…
Posted: November 1st, 2026