Temporary Accommodation Income Officer — Debt Recovery & Support

Wollborg Michelson Personnel Service Inc on behalf of Birmingham City Council is seeking a Locality Management Officer for Temporary Accommodation. The post involves managing a caseload of residents in temporary housing, monitoring arrears and guiding households toward sustainable accommodation.

You will engage with customers by phone, letters and home visits, explain licence obligations and repayment options, and, where necessary, progress legal and enforcement actions in line with housing

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