EMEA Customer Service Lead — Multilingual & Upsell Focus

Weber Blackstone in the UK is seeking a Customer Service Supervisor to lead the UK & Ireland, France and BENELUX regional support. You will manage internal and external teams to deliver a premium consumer experience, focusing on operational excellence, performance, and continuous improvement across all service touchpoints.

This hands-on leadership role requires strong people management, KPI setting, coaching, and collaboration with marketing and sales to drive upsell and revenue opportunities

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