Retail Store Leader: Customer Experience & Operations

Sainsbury’s Limited in Muswell Hill, London, is seeking a Lead Customer Experience Manager to drive outstanding customer service across all store operations. You will lead a team of managers, plan key trading activity, and ensure accountability in the absence of the store manager.

The role emphasises leadership, data-driven improvement, and delivering high standards in a fast-paced retail environment, including checkouts and back-of-house operations.

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