B2B Customer Success Exec – Onboard, Renew, Grow

Company: Octopus Money
Apply for the B2B Customer Success Exec – Onboard, Renew, Grow
Location: London
Job Description:

Octopus Money is seeking a Customer Success Executive to own a portfolio of SMB to mid-market employer clients end to end, from onboarding through renewal. You will run accounts with autonomy, setting plans, spotting risk early, and driving renewals by proving value to HR and Reward leads.

You will report to the Customer Success Lead and collaborate with Sales, Marketing, and Product to scale our Customer Success approach.

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Posted: November 1st, 2026