5-Star Guest Services Lead | Front Office & VIP Care

Sopwell House in Hertfordshire is seeking an experienced Front Office Supervisor to oversee guest services, pre-arrival planning, and seamless arrivals and departures. You will lead the Front Office team, ensuring 5-star service and personalised guest experiences across VIP and special attention guests.

You will coordinate with other departments, coach staff, and contribute to revenue through upselling hotel services while maintaining the highest standards of professionalism and guest

#J-18808-Ljbffr…