Hybrid Software Support Analyst – Customer Help Expert

Velociti Solutions Limited in Sheffield is seeking a Customer Support Specialist to deliver first and second line support via phone, email and self-service portal. You will troubleshoot, document resolutions, and escalate where needed while maintaining a customer-first approach.

The role operates from the Sheffield office with a hybrid pattern requiring a minimum two days in the office each week, and a 37.5 hour week.

#J-18808-Ljbffr…