Part Time position (hours to be discussed)
Speaking to customers in person, telephone, email and helping them with their bookings and work progression.
Booking in customers via insurance online systems
Generating quotations online and in person
Customer Invoicing and basic administration
Working alongside the Unit Supervisor and providing customer feedback/updates
Processing and generating customer invoices via Xero (accounting system)
Liaising with the sales and accounts
Investigating and resolving queries
Good level of computer literacyExperience of Xero preferrable but not essentialRelevant customer service experience within the vehicle refurbishment industrySuitable qualifications with a minimum of a grade C equivalent in English & MathsMust be able to converse with the general public and trade in a highly professional manner
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