Helpdesk Operator — Customer-Focused Support + Wellbeing Perks

Sodexo is seeking a Helpdesk Operator for the Silver Fin Building in Aberdeen. You will handle calls, emails, and front desk queries via MS Teams, logging and allocating requests for hard and soft services, HSE, and critical issues, while maintaining service quality and timely responses.

You will support meeting room bookings, provide admin tasks, and ensure compliance with procedures and SLAs. Strong IT skills and customer-focused approach are essential.

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