Hybrid Service Desk Engineer – Remote & Onsite Support Lead

Probrand is seeking a Service Desk Engineer to join its Birmingham-based team, offering hybrid work between home, Smethwick, and the Birmingham office. The role focuses on remote and telephone support for a diverse client base, acting as an escalation point for complex issues and outages.

You will work within a dynamic IT department providing guidance, training, and mentorship to other engineers while remaining current with the latest technologies and platforms.

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