Enterprise Service Desk Engineer: Networking Focus

Zen is seeking a dynamic Enterprise Service Desk professional to join a team known for delivering excellent service. You will troubleshoot complex networking and security issues, work closely with peers and senior managers, and guide customers through change management while maintaining robust incident management.

You will handle incidents via phone and email, log and prioritise tickets, collaborate with subject matter experts, and contribute to process improvements while embracing flexible,

#J-18808-Ljbffr…