Location:Seaham Hall, County DurhamSalary: £26,500 per annum (to be discussed at interview, dependent onexperience)Plus: Share of service charge (approximately £2,000 per year)Hours: Full-time, 40+ hours per week (including weekends and bankholidays)
About SeahamHall
Seaham Hall isan award-winning luxury resort on the Durham coastline, renowned forexceptional hospitality, fine dining, and outstanding guest experiences. Withaccolades including Gold Winner at the North East England Tourism Awards forfive consecutive years, North of England Hotel of the Year 2023 (SundayTimes), and shortlisted for Small Hotel at the Visit England Awards 2026,we pride ourselves on excellence in everything we do.
We are nowseeking a Food & Beverage Supervisor to join our vibrant team,delivering outstanding dining experiences in The Dining Room restaurantand Harvey’s Bar.
The Role
As Food &Beverage Supervisor, you will play a key role in supporting the Restaurant Manager and working closely with the Kitchenand Food & Beverage teams to ensure seamless service and consistently highstandards. You will lead by example on the floor, ensuring every guest enjoys amemorable 5-star dining experience.
The IdealCandidate
You will be amotivated, professional, and service-driven individual with a passion forhospitality. You will have:
- A minimum of 2 years’ experience inhospitality (restaurant and/or bar)
- Excellent customer service and communication skills
- Strong attention to detail, ensuring 5-star servicestandards are met
- Confidence using computer systems, including MicrosoftOffice and Simphony EPOS
- The ability to interact professionally withmanagement, colleagues, and guests
- A positive, team-focused attitude with the abilityto work independently
- A well-presented appearance, representing the brandat all times
- Own transport due to location
KeyResponsibilities
- Deliver attentive, personalised service throughoutthe guest dining experience
- Anticipate and respond to special requestsprofessionally
- Assist with the cleanliness and organisation of allworking areas
- Actively upsell menu items, including starters,desserts, and beverages
- Attend work consistently well-groomed and in fulluniform
- Participate in training and develop strong menuknowledge to confidently guide and recommend to guests
- Comprehensive in-house training as part of yourinduction
- Clear progression opportunities for the rightcandidate
- Competitive salary plus service charge share
- Reward and recognition schemes, including Employeeof the Month
- Monthly and annual team incentives
- Access to Stream employee benefits,including a B&Q discount card
- Workplace wellness programme
- Participation in charity events and fundraisinginitiatives
- Be part of our Sustainable Team scheme,prioritising people and planet
- Up to 20% team member discount on giftvouchers and spa experiences
- Work-based pension scheme (subject to eligibility)
- Uniform provided
- Free onsite parking
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