2nd Line ICT Engineer – Service Delivery (10m Contract)

Ealing Council is seeking a motivated 2nd Line ICT Engineer to join the Service Delivery team in London. The role focuses on delivering high-quality, customer-focused technical support across the organisation, supporting Windows 11 devices and a Microsoft domain environment.

The ideal candidate will have strong troubleshooting skills across hardware and software, the ability to prioritise work to meet SLA requirements, and familiarity with Intune, GPOs, Autopilot and VPN technologies.

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