Automation & IT Service Improvement Engineer

Newcastle Building Society Group in Newcastle upon Tyne seeks an IT Service Improvement Engineer to transform IT Service Operations through automation, integration and continuous improvement. You will design solutions that reduce manual tasks and increase reliability, working with Service Delivery, Service Desk and Infrastructure teams.

A strong background in automation, APIs, and low-code platforms is essential; familiarity with Power Platform, ServiceNow, PowerShell and Python is preferred.

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