Online Store Operations Manager — Delivery & CX

Company: Sainsbury's Limited
Apply for the Online Store Operations Manager — Delivery & CX
Location: Fareham
Job Description:

Sainsbury’s is seeking an experienced online store manager to lead the online picking and delivery team, ensuring a seamless shopping experience for both online and in-store customers. You will coach shoppers and drivers, manage scheduling, and collaborate with store managers to drive KPIs.

The role requires hands-on leadership in a fast-paced environment and a focus on customer service excellence. Early-morning shifts are common for online operations.

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Posted: November 2nd, 2026