Customer Success Manager (6-Month FTC) – Public Sector SaaS

Company: Addition
Apply for the Customer Success Manager (6-Month FTC) – Public Sector SaaS
Location: London
Job Description:

Addition Solutions is seeking a Customer Success Manager on a 6-month fixed-term contract to strengthen relationships and shape how the service evolves for public sector customers across the UK.

You will lead onboarding, manage ongoing communications, and work with product and strategy teams to turn feedback into platform improvements, while driving renewals and expansion opportunities. The role demands collaborative, proactive, and customer-focused execution in a fast-growing SaaS environment.

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Posted: November 2nd, 2026