Customer Experience & OTC Specialist | Flexible Hours

Henkel in Hemel Hempstead is seeking a customer-focused specialist to own the end-to-end customer journey, acting as the single point of contact for new and existing customers and collaborating across functions to deliver solutions.

You will manage Order-to-Cash and Customer Service tasks, support CRM data quality, handle complex inquiries, and help drive customer satisfaction through proactive engagement and partnerships with Supply Chain and other internal teams.

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