Customer Experience & OTC Specialist – Hybrid

Henkel Adhesive Technologies Administration in Hemel Hempstead is seeking a customer-centric specialist to own the end-to-end customer journey. You will handle OTC/CSM processes, interact with customers, and collaborate with internal teams to deliver prompt, accurate support.

The role requires solid communication, problem-solving skills, and the ability to work under pressure in a hybrid environment. Familiarity with SAP, Salesforce Service Cloud, and MS Office is advantageous.

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