Pensions Support Specialist | Hybrid — Customer Care

WTW in Ipswich is seeking a Customer Service Representative to handle inbound calls, emails and web chats from employees of client pension schemes, in a fast-paced, customer-focused environment. You will be at the frontline, providing accurate information, resolving queries on initial contact, and representing WTW positively in every interaction.

Full training is provided, with a strong emphasis on listening, empathy, and professional communication.

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