Technical SME – Player Support & Live Ops

Jagex: The RuneScape Company is seeking a Technical SME for Player Support to own and resolve complex technical issues affecting live services. You will build deep knowledge of our cloud and on‑premise infrastructure, coordinate cross‑team efforts, and drive initiatives that enhance the player experience.

You will collaborate with multiple teams, escalating and resolving issues while maintaining high-quality support for millions of players.

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