Head of UX & Design — Lead Practice & Client Impact

ALFA AI GmbH is seeking a Head of UX and Design in London (Hybrid) to lead and evolve a high‑performing UX, user research and service design capability. This senior leader will shape experience-led work across digital and service ecosystems, delivering evidence-based work and driving client value.

You will oversee recruitment, capability planning and ensure quality across front and back‑stage experiences, while engaging in presales, mobilisation and senior advisory work to support growth.

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