Service Delivery Manager – Customer Success & Performance

Company: NEOCI
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Job Description:

NEOCI is seeking a Service Delivery Manager to own key customer relationships, oversee service performance and drive continual service improvement. You will coordinate with technical and commercial teams to meet SLAs, review meetings, and report on performance.

In this customer-facing, commercially focused role you will manage multiple accounts, ensure profitable service delivery, and identify opportunities to enhance client satisfaction and revenue growth.

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Posted: November 3rd, 2026