- Design multi-step tasks drawn from real operations work with realistic reference files and clear instructions.
- Define objective grading criteria for consistent evaluation by qualified reviewers.
- Build tasks requiring judgment based on correct interpretation of materials.
- Create or source supporting materials such as spreadsheets, system exports, and operational reports.
- Identify and flag ambiguous or ungradable tasks.
Requirements
- Have strong relevant experience in business operations, operations reporting, process design, or workflow management.
- Experience creating or applying structured standards like SOPs, QA checklists, or process documentation.
- Strong Excel capability and comfort reasoning across multiple documents.
- Strong English proficiency, written and spoken.
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