Hybrid Digital Customer Success Manager for SME Care Tech

Company: Lifted
Apply for the Hybrid Digital Customer Success Manager for SME Care Tech
Location: London
Job Description:

Lifted is hiring a Customer Success professional to design and run how we care for SME customers. You’ll create automated lifecycle journeys, a health score that flags risk early, and one-to-many engagement through webinars and updates.

You’ll own SME retention and work with Product and Engineering to turn customer feedback into product insights. This is a build role in a VC-backed, fast-growing company with a strong care sector focus.

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Posted: November 4th, 2026