Solutions Manager: Client Experience & Ops Lead

Company: The Portfolio Group Inc.
Apply for the Solutions Manager: Client Experience & Ops Lead
Location: Hinckley and Bosworth
Job Description:

The Portfolio Group Inc. is seeking an experienced Solutions Manager to lead a busy client-facing team in the United Kingdom. You will manage day-to-day performance, ensure quick and effective handling of client issues, and maintain high service standards.

You will work with internal stakeholders to identify root causes of complaints and drive improvements to processes and the overall client experience. This hands-on role includes mentoring, recruitment support, and ongoing reporting.

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Posted: November 4th, 2026