Store Experience & Operations Manager

Company: Sainsbury's Limited
Apply for the Store Experience & Operations Manager
Location: Birmingham
Job Description:

Sainsbury’s in Birmingham is seeking an inspirational Customer Experience Manager to lead the store’s daily operations, from checkout to back of house, and to ensure every customer leaves with a positive impression.

In this role you will manage front-end checkout, oversee petrol station where applicable, and coach a team to deliver high performance and consistent service. Strong leadership, KPI delivery and people management are essential.

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Posted: November 4th, 2026