IT Support Technician – Customer‑Facing & SLA‑Driven

Wesley Media is recruiting an ICT Support Technician to join our UK team. You will troubleshoot software and hardware, act as the first point of contact for IT support, and guide clients through steps by phone, email or chat until issues are resolved.

The role requires proficiency with Windows 10/11, Microsoft 365, and networking basics. Experience with Active Directory, VOIP, Linux, and SQL is advantageous.

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