Frontline Diagnostics & Repairs Advisor (6-month term)

Norwich City Service Limited in Norwich is looking for a Diagnostic Repairs Advisor on a fixed-term contract for six months. The full-time role is 37 hours per week, Monday to Friday, on-site, and centers on delivering a customer-focused frontline repairs service and coordinating repair appointments.

You will handle calls, diagnose repair needs, and determine appropriate responses using a Right First Time approach, while upholding service standards and corporate policies.

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