Overview
In this role you will manage a portfolio of commercial retail units on behalf of institutional investors and a charity client. You’ll oversee day‑to‑day operations, financial performance, leases, and service charges, while supporting the broader asset management strategy. You work closely with landlords, tenants, and advisers to optimise asset value and compliance. This is a client‑facing, hybrid role with an opportunity to grow our property management offering and portfolio performance.
Pay / Benefits
- Hybrid working
- Travel between sites covered through expenses
- Competitive salary
- Travel expenses covered
- Opportunity to contribute to portfolio growth
Responsibilities
- Take ownership of day‑to‑day management of a portfolio of commercial retail properties
- Build and maintain relationships with landlords, tenants, occupiers and key stakeholders
- Manage commercial leases (assignments, alterations, change of use, breaches)
- Oversee lease events (rent reviews, renewals, re‑gears, expiries)
- Manage rent arrears and implement recovery strategies
- Prepare and oversee service charge budgets, expenditure, and year‑end reconciliations
- Ensure service charge management complies with the RICS Service Charge Code
- Monitor expenditure, budgets and financial performance with client reporting
- Oversee planned and reactive maintenance, contractors and external consultants
- Manage dilapidations processes (schedules, negotiations, settlements)
- Conduct regular property inspections for maintenance and asset improvement
- Ensure statutory, health & safety, and insurance compliance
- Collaborate with solicitors, insurers, brokers and advisers
- Identify opportunities to improve asset performance and contribute to service growth
Key requirements
- MRICS qualified, or actively working towards via Commercial Property pathway
- Strong understanding of commercial leases and landlord‑tenant legislation
- Experience managing lease events (rent reviews, renewals, re-gears)
- Good knowledge of service charge management and the RICS Service Charge Code
- Experience managing client relationships, ideally with institutional investors
- Confident managing arrears, financial reporting and budgets
- Strong communication, organisation and negotiation skills
- Commercially minded, proactive, ownership of a portfolio
- communication
- negotiation
- organisation
- lease management
- financial reporting and budgeting
- service charge management
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