Account Manager – Surgical Sales (North West)

Overview

In this role you will drive growth for Alcon’s Surgical portfolio across North West England, focusing on hospitals, surgical departments and theatres. You will develop key customer relationships, promote IOLs and cataract consumables, and coordinate with clinical and product colleagues to deliver end-to-end support. Your impact spans strategic account planning, pipeline development, and value-based selling to expand market share. You will work in a collaborative, cross-functional environment to solve customer challenges and accelerate adoption of Alcon solutions.

Pay / Benefits

• Competitive salary and benefits package
• Sales bonus
• Company car or car allowance
• Career development and progression opportunities

Responsibilities

• Own and deliver overall Alcon sales performance in the territory
• Drive growth and market share for the IOL portfolio and cataract consumables
• Monitor and address consumable availability and stock-management with customers and internal teams
• Identify equipment opportunities and coordinate with product specialists
• Generate new business through proactive account development and competitive conversions
• Prepare, present and negotiate quotations; support contract and invoicing follow-up
• Develop and execute strategic account plans for key cataract accounts
• Maintain an effective opportunity pipeline and prioritise activities by potential
• Engage with surgeons, theatre teams, procurement and other stakeholders using a consultative approach
• Collaborate with product, clinical and technical specialists to support opportunities
• Monitor local ophthalmic market and translate intelligence into action
• Ensure a coordinated customer experience across Alcon

Key requirements

• Successful sales experience in medical devices and/or pharmaceuticals, ideally in a surgical environment
• Experience in consultative B2B selling for high-value medical devices
• Ophthalmology experience is desirable but not essential
• Experience working with medical and non-medical healthcare professionals
• Experience managing complex customer accounts
• Proven ability to work cross-functionally in a matrix organisation
• Commercial aptitude and ability to demonstrate customer value through proposals

• Strong communication and interpersonal skills
• Consultative and value-based selling
• Negotiation and influencing abilities
• Knowledge of intraocular lenses (IOLs) and cataract consumables (advantageous)
• Understanding of surgical techniques, anatomy, physiology and optics
• Familiarity with ophthalmic surgical equipment and diagnostics (advantageous)

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