Overview
In this role, you will drive revenue for Salesforce Customer 360 by leading strategic engagement with key accounts in the UK. You’ll build trusted C-suite relationships, shape long-term account strategy, and coordinate cross-functional resources to unlock value from Salesforce investments. Expect to navigate a fast-paced environment, identify growth within existing accounts, and contribute to a broader territory go-to-market plan. This is a chance to influence customers’ digital transformation with AI-powered CRM.
Responsibilities
- Develop key customer stakeholder relationships and drive satisfaction at assigned accounts
- Shape and lead the long-term account strategy aligned with business objectives
- Manage end-to-end sales with cross-functional resources (Sales Engineers, Professional Services, Executives, Partners)
- Identify territory and formalise a go-to-market plan within 30 days
- Articulate Salesforce value proposition to large strategic customers
- Drive growth within existing accounts and upsell/cross-sell opportunities
Key requirements
- Quota carrying, technology solution-based direct sales experience
- Account planning to retain and grow Actual Contract Value (ACV)
- Discovery to uncover customer objectives and value hypotheses
- Solutioning to address needs with tech solutions
- Clear, concise customer communication across channels and tools
- Effective use of resources and team selling to support deals
- Excellent interpersonal and communications skills
- Ability to thrive in a fast-paced environment
- Collaboration and cross-functional teamwork
- Slack
- Google Slides
- Zoom
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