Manchester Energy Network Operation Manager

Overview

In this role you will lead the day-to-day operations of Manchester Energy Network, ensuring reliable, low-carbon energy supply and progress toward the council’s climate targets. You’ll work with the Board, internal teams, and external partners to optimise performance, manage risks, and drive continuous improvement. The position blends strategic prioritisation with hands-on delivery in a fast-paced, hybrid-working environment. This is a chance to help Manchester reach net-zero by 2038 while maintaining value for customers and stakeholders.

Pay / Benefits

• Up to 26 days’ annual leave, rising to 31 days after five years’ service
• Buy up to two extra weeks’ leave
• Up to 3 days’ volunteering leave
• 35-hour work week for full-time roles
• Defined benefit pension scheme
• Enhanced parental and carers leave

Responsibilities

• Monitor operational performance, identify risks and opportunities, and drive continuous improvement initiatives
• Prepare and present operational reports, business cases and briefing papers to Board members and senior stakeholders
• Support utilities procurement and pricing arrangements to ensure value for money and long-term sustainability
• Collaborate with the Manchester Energy Network Board and internal teams as well as the operating and maintenance partner (Vital Energi)

Key requirements

• Significant experience of managing complex operational services, programmes or business activities
• Strong track record of improving operational performance and delivering measurable outcomes
• Experience of managing multiple priorities, competing deadlines and complex stakeholder relationships
• Strong commercial awareness and experience working with contractors, suppliers, consultants or delivery partners
• Excellent relationship-building skills and ability to work effectively with internal and external stakeholders

• Relationship-building
• Stakeholder management
• Leadership
• Operational performance management
• Utilities procurement and contracting
• Stakeholder coordination with multiple partners

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