Senior Customer Success Manager for Legal Accounts Growth

Octus is seeking a Senior Customer Success Manager to oversee a book of AmLaw 100 & Magic Circle law firms and promote adoption of our credit intelligence platform. You will build trusted relationships, understand client workflows, and drive retention and expansion across globally distributed accounts.

You’ll collaborate with Sales, Editorial, Product, and Tech teams, mentor colleagues, and help clients realize maximum value from subscriptions through training, insights, and proactive outreach.

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