Performance & Capability Coach (Collections)

Company: Link Financial Outsourcing Limited
Apply for the Performance & Capability Coach (Collections)
Location: Caerphilly
Job Description:

Link Financial Outsourcing Limited is seeking a Trainer for Performance & Capability to support colleagues from induction through ongoing development. You will run practical skills workshops, coach on live calls, and design coaching plans to improve performance and customer outcomes.

The role reports to the Head of HR and collaborates with team managers, QA, and other Trainers to raise training quality and consistency across the operation.

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Posted: November 4th, 2026