VANRATH are delighted to be assisting our major Public Sector client, a large organisation with the recruitment of a Clerical Officer to join their team based in Newtownabbey.
What’s in it for you?
- £15.82 per hour
- Opportunity to gain experience within a busy Environmental Health department.
- Varied administrative responsibilities and exposure to different service areas.
About your next employer
Our client is a local authority providing a wide range of services to the local community. You will be joining its Environmental Health Department, supporting the Commercial, Health & Wellbeing and Environment sections.
About you
- A minimum of 5 GCSEs at grades A-C, including English and Maths, or equivalent. Candidates without these qualifications may be considered if they can demonstrate at least 3 years’ relevant experience.
- A minimum of 1 year’s administrative or clerical experience, including dealing with members of the public.
- Good planning and organisational skills.
- Excellent customer service skills.
- Effective organisational and time-management abilities.
- The ability to work with minimum supervision.
- Working knowledge of Microsoft Office and Windows applications.
- A full current driving licence or, where a disability prevents driving, access to suitable alternative transport.
- Availability to work outside normal office hours, particularly evenings, to facilitate engagements and meetings.
Desirable Criteria:
- Additional relevant qualifications, such as RSA or OCR Word Processing.
- Cash-handling experience.
- Experience minuting meetings and producing minutes.
What you’ll do
- Provide comprehensive administrative and clerical support to the Head of Service and officers across the Environmental Health department.
- Handle telephone calls, emails, enquiries and complaints from members of the public, Elected Members, stakeholders and external agencies.
- Receive, record and reconcile payments, including cash, cheques and card transactions, arranging refunds where appropriate.
- Maintain petty cash records in accordance with financial regulations.
- Use Environmental Health software systems to record service requests, referrals and complaints, maintaining accurate electronic databases.
- Provide support with Microsoft Office applications, including Word, Excel, PowerPoint and Outlook.
- Support the administration of training courses, including database maintenance, issuing certificates and processing payments.
- Maintain electronic filing systems, ensuring information is accurately stored and easily accessible.
- Coordinate bookings for meeting rooms, equipment and catering.
- Deputise for the Administration Supervisor during periods of absence.
- Ensure information is collected and managed in accordance with GDPR requirements.
For further information on this opportunity, or any other position in Belfast or wider Northern Ireland, please apply via the link or contact Conor Birch in the strictest confidence.
IND04
Skills:Clerical Officer Business Support Environmental Health Customer Service Data Entry Administration
Benefits:Additional Benefits
WHJS1_NI
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