Job Title: Senior Director, Product Owner – Global Surety
Location: One of our European Surety Offices – London, Antwerp, Paris, Cologne, Milan, Amsterdam, Oslo,
The Senior Director, Product Owner role is responsible for aligning Global Surety’s business objectives to our technology investment portfolio. This includes deeply understanding surety’s business objectives, how and where technology can best achieve those goals, and partnering with operations and technology to plan, estimate, deliver and measure results in furtherance of those goals.
You will also be responsible for leveraging strong Agile methodologies and standards to consistently improve performance, communicate with and integrate feedback from stakeholders, and drive delivery of our technology portfolio. In addition to the qualifications below, ideal candidates have successfully worked in a global environment, are confident with AI, and push themselves and others to find creative solutions to business problems.
Responsibilities:
- Responsible for translating portfolio-level business objectives (increase sales to independent agents through improved digital quoting and binding) into technology product strategies
- Responsible for ensuring customer satisfaction and overall progress of the transformation to Agile development methodology
- Works closely with business units to take business strategy and translate into product strategies to support overall business objectives
- Represents the business by communicating the product vision broadly and effectively to key stakeholders and Senior Management.
- Allocates investment across products and ensures sufficient resources
- Owns the overall product backlog and provides guidance to product owners on the scrum teams that comprise the complete effort
- Uses the overall backlog to coordinate the work of product teams, through each team`s product owner
- Functions as the final arbiter at the product level to order work and accepts the final release plan
- Manages final escalation on trade-offs across the product portfolio Provides customer-oriented feedback on product and feature demos for scrum sub-teams
- Provides leadership to agile product teams and has direct managerial responsibilities for Product Owners and other Agile development team roles
- Defines objectives and development plans in alignment with IT and business objectives
- Manages team to achieve business results
- Champions Agile development methodology transformation across the company through contribution to Agile education initiatives and communicating agile principles to executive audiences
- Monitors the application of Agile principles across product teams
- Adherence to all relevant regulatory requirements forms part of your role, and the demonstration of behaviours as set out in the Conduct Risk Policy, as they relate to your role, is core to Liberty Mutual Surety’s commitment to our Liberty Values, placing customers at the centre of our business and behaving with integrity. Liberty Mutual Surety expects you to understand your responsibilities relating to all regulatory and internal requirements, and to proactively demonstrate compliance with these requirements and behaviours at all times. These requirements include the Senior Managers and Certification Regime Conduct Rules ,Solvency II, fair treatment of customers, Financial Crime, Data Protection, Conflicts of Interest, and Whistleblowing
Requirements
- Business expertise and knowledge of Agile development methodologies and IT project management as typically acquired through a Bachelors` degree in relevant field (business, computer science, etc) or relevant experience
- Extensive experience in business, engineering, technology and/or consulting
- Ideally will have experience working within the Surety space
- Experience managing product management teams
- Proven business expertise needed to set clear priorities across the product portfolio and drive business value
- Has in depth knowledge and ability to influence business strategy
- Possesses strong communication and influence skills within reporting line as well as with IT and business peers
- Excellent collaboration skills — leading execution across teams, influencing across organizations, respected, experience of working across levels from developers and designers Demonstrates passion for improving customer outcomes and experiences
- Embraces change and `outside of the box` ideas-does not feel attachment to the status quo
- Encourages non-hierarchical culture
About Liberty Mutual Surety
Liberty Mutual Global Surety, a business unit of Liberty Mutual Insurance, is the #1 Surety in the United States and the largest globally. Conducting business worldwide through Liberty-owned subsidiaries and fronting relationships, we provide bonds in over 60 countries for construction firms, manufacturers and suppliers, and commercial enterprises on an account and transactional basis. We are committed to building mutually profitable relationships by providing smart business solutions, ease of doing business, and consistent, responsive service. Liberty Mutual Global Surety is dedicated to the communities we serve and highly values a diverse workforce in more than 18 countries.
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