Company: Wwshemi
Location: London
Job Description:
Coinbase in London is seeking a Senior Complaints Analyst to audit post-QC and dispute cases, ensuring regulator-ready outcomes. You will lead calibration, guide analysts, and partner with multiple teams to strengthen complaint quality.
The role requires 5+ years in complaints or risk, proficiency with Salesforce, JIRA, and SQL, and will operate onsite five days a week at Coinbase’s London office. AI tools are used with human oversight.
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Posted: November 5th, 2026