ServiceNow Platform Design Lead: ITSM & Governance

Company: Sse Enterprise
Apply for the ServiceNow Platform Design Lead: ITSM & Governance
Location: Reading
Job Description:

SSE is seeking a Service Design Lead for the ITSM Platform to provide technical leadership on the ServiceNow platform, defining design standards and governance to ensure scalable, sustainable solutions aligned to an out-of-the-box first approach.

You will lead design assurance, platform health and continuous improvement across the ServiceNow estate, working with product owners, developers and delivery partners. The role supports a hybrid work pattern with base locations including Reading.

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Posted: November 5th, 2026