Head of Last-Mile Delivery Operations

Zapp is seeking a Director of Last Mile & Delivery Operations in London to own end-to-end delivery performance, lead rider and partner operations, and drive efficiency across cost per delivery. You will define KPIs, partner with Product, Engineering and Finance, and scale a fast-paced delivery operation.

This senior role demands hands-on execution, strategic vision for long-term operating strategy, and a relentless bias for action in a fast-growing on-demand business.

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